GENERAL INFORMATION

In order to have a safe, enjoyable experience at the House of European History, please read the following information below. We look forward to welcoming you!

The House of European History can be experienced in all 24 EU official languages. This is made possible using tablet devices, which provide an interactive guide to the museum and can be configured according to language preference.

• Admission to the museum and its activities are free of charge.
• Each tablet can be adapted with special features for children and there is also enhanced audio software for visitors with special hearing needs. Staff are on hand at each level should you need assistance.
• A printed leaflet with a short summary of the Permanent Exhibition is also available in the House of European History entrance area, and for download in advance. A more detailed guidebook is available for download, and can be purchased on site.
• A visit to the House of European History lasts approximately 90 minutes.
• Groups of 10 people or more need to reserve their visit in advance.
• Please note the museum is typically busier in the afternoons. Visitors may feel more comfortable and have more room to explore the museum during the morning opening hours.
• All visitors and bags may be subject to airport-style security checks before entry. Firearms, explosive or inflammable substances, pepper sprays, sharp items and other objects that could be considered weapons are prohibited. In accordance with Belgian national legislation, certain prohibited items may be handed over to the police. A valid identity document (an ID card, passport or driving licence) may be requested in order to access the House of European History.
• Photography and filming are prohibited in the security areas.
• Only guides authorised by the House of European History are permitted to lead tour groups in the building.
• Due to reasons of museum conservation, air conditioning in our exhibition spaces is used to keep the temperature below 20 degrees. Please ensure you have sufficient clothing for this cooler atmosphere, particularly if the outside temperature is high.
• The visiting address of the museum is: House of European History, Rue Belliard 135.
• The postal address of the museum is: House of European History, European Parliament, Rue Wiertz 60, 1047 Brussels.