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© C. Rauch (Museum Foundation Post and Telecommunications)

Individually created instructions for the use of Skype and IPad for seniors

The coronavirus pandemic has boosted digitization. A large part of personal exchange has increasingly shifted to digital channels due to contact restrictions. For this reason, Mr Rauch bought an iPad for his parents, who are over 80, so that he can still communicate face to face with them. Since the parents had no experience with computers, smartphones or the internet, their son created step-by-step instructions that he sent to his parents by post with the device. He explains how to use the device and instant messaging service Skype.

Dortmund, March 22nd, 2020